Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us when you submit a wholesale application, create an account, place orders, or contact us. This includes: personal identification information (name, email address, phone number), professional information (medical license number, practice name, specialty), business information (clinic name, website, address), and transaction information (order history, payment information). We also collect certain information automatically when you visit our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to process and fulfill wholesale orders, verify medical credentials and practice information, communicate with you about your account and orders, provide customer support, improve our products and services, comply with legal obligations, and send relevant product and program updates (with your consent). We do not use your information for consumer marketing or sell your data to third parties.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business (such as shipping carriers and payment processors), subject to confidentiality obligations. We may disclose information when required by law or to protect our legal rights. In the event of a business transfer, your information may be transferred as part of that transaction.
4. Medical and Professional Information
Professional and credential information collected during the wholesale application process is used solely for verification purposes and to maintain compliance with applicable regulations. This information is stored securely and is not shared with third parties except as required for verification purposes.
5. Data Security
We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data transmission, secure storage with access controls, regular security assessments, and employee training on data protection. While we take reasonable precautions, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information for as long as your wholesale account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data, subject to our legal retention requirements.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and maintain session information. You can control cookie settings through your browser, though disabling cookies may affect website functionality.
8. Your Rights
You have the right to access, correct, or delete your personal information, opt out of marketing communications, request a copy of your data, and lodge a complaint with applicable data protection authorities. To exercise these rights, contact us at [email protected].
9. HIPAA Considerations
B2D Group is a wholesale supplier and does not have access to your patients' protected health information. We are not a covered entity under HIPAA. However, we take the privacy of all professional information seriously and maintain appropriate safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email to your registered account address. Continued use of our services after the effective date of changes constitutes acceptance of the revised policy.
11. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at [email protected] or by mail at B2D Group, United States.